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What Our Clients Say

CQC Compliance

Industry Leading Service

At CQC Compliance, we are exceptionally proud of our industry-leading service and we are always delighted to share the stories of those we’ve supported. Each day we strive to improve our offering to clients and take every piece of feedback on board. Our 100% success in registering our clients with the CQC is only achieved through the dedication of our team and our drive to always enhance our service. The providers we work with come from across the healthcare sector, including private GPs, domiciliary care providers, care homes, radiologists, telemedicine, ophthalmologists, dentists, private clinics, plastic surgeries, cardiologists and many more – and no matter what healthcare service our clients provide, we are always on hand to support them with our CQC and compliance expertise.

Please read below some of our recent success stories. Contact us if you’d like to discuss how we can help your business.

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Hollistic
Richard Ayokosok – Hollistic Health Ltd

September 2021

Vein
Sameh Dimitri – Vein Solutions Ltd

June 2021

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Emma Lea – Minster Home Care

April 2021

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Dr. Shama Firdous – Dr. Shama Health Clinics

March 2021

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Sandeep Gakhal – KASE Care

July 2020

Hollistic

“When we decided to start our business, we had to shop around to see which compliance and policy writing company would be able to deliver what we needed. It is quite a daunting challenge to start a regulated business, so we needed to find a company that would be able to reassure us and guide us through the process. We did some scouting around and eventually came to CQC Compliance, which in our opinion sounded credible, reliable and as though they were a company that knew what they were talking about. From the outset, we built a good rapport with the team and in particular, Imogen Huxford the Director of Clinical Operations. We had already developed a relationship with CQC Compliance, but we needed to ask them for further support due to a setback from the CQC. In order to rectify our situation, we went back and forth with Imogen and the CQC Compliance team to create a list of policies that needed curating. Every time they created one, they would send it back to us to read and give our opinion on. The relationship we built with CQC Compliance meant that we could rely on their support if we needed help, which was crucial to us at that stage of our business. Imogen’s tone and manner of doing things was complimentary to us and her support, along with the whole team, makes me and my organisation particularly grateful.”

Richard Ayokosok – Hollistic Health Ltd

August 2021

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“Carers2U is a brand-new venture and we had no idea about the mountain there is to climb with CQC registration. We approached CQC Compliance last year and the onboarding process was extremely efficient and there was clear communication from all relevant members of the team throughout. They are all consummate professionals and when we had a query, the team were quick to communicate with us and rectify any issues we had. We also used CQC Compliance for our Registered Manager support, where they provided us with assistance about the process and made us feel extremely confident when it came to the real CQC interviews. Carers2U would not be in the position we are today without CQC Compliance and the team – I would recommend their services to anyone looking for a professional and dedicated registration process.”

Harjinder Lad – Carers2U

May 2021

WHC

“The thought of navigating CQC registration as a sole practitioner was extremely daunting and it was something that I knew I couldn’t manage on my own. I did a lot of research before choosing a company to assist me.  My clinic operates under a more unusual model to many and so being given access to a suite of generic policies was not going to work for me. I chose CQC Compliance because of their personalised and tailored approach and for their wealth of expertise in the field. From the start, the team assessed my needs and guided me through the whole process and helped me to address any issues that arose. Importantly, I was involved in every step so that I was familiar with all of the CQC’s requirements and the contents of my policies, something that was integral to my success at the interview stage. I chose to take up the offer of Registered Manager Support and can honestly say I would not have made it through this interview without the support from the team. The interview preparation was incredibly thorough, working through all of the KLOEs methodically and ensuring I understood all of the relevant legislation. I quickly realised that whilst I understand my business very well, I needed to be able to frame it in the context of what the CQC is looking for. Once the interview came, I felt calm and prepared and there were no nasty surprises. I received really positive feedback from my assessor who also commented on the high quality of all of the written information that I had provided. Anyone embarking on the registration process with the CQC knows that it is a difficult process and whilst it was not all smooth sailing, having CQC Compliance by my side gave me an invaluable source of support. I have completed this stage with a fantastic set of truly bespoke policies that are fit for my business and have learned vital skills to ensure that my clinic runs in compliance with the CQC regulation. I am now looking on towards my full inspection and have no hesitation in engaging support from CQC Compliance to assist me through this also. Thank you team!”

Dr Rebecca Poet – The Women’s Hormone Clinic

June 2021

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“Along with the guidance of our Nominated Individual Dr Annelize Meyer, we began the challenging practice of registering with the CQC. The whole process was new for us and as a new Registered Manager, it has been a hell of a learning curve. Everyone at CQC Compliance are complete superstars and never too busy to answer silly questions or reassure me and even go the extra mile to check my risk assessments. They are wonderful and wouldn’t hesitate to recommend. CQC Compliance as a whole has given us support and they continue to deliver their support to us beyond registration. It was a big decision going with a company to help but I am so grateful, and it has been worth every effort.”

Olivia Robertson – Meyer Clinic

May 2021

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“CQC Compliance Ltd has been a saving grace for us as a new provider. We started Minster Home Care back in 2020 and finding the policies and documentation to register with the CQC was extremely daunting. We were impressed with the level of support we had with the team at CQC Compliance Ltd, as any time we had a query, they were happy to respond, exerting their specialist knowledge to help us throughout the process. When we found out that our CQC registration had been successful, we knew it would not have been possible without the support and guidance from the team at CQC Compliance Ltd. We also needed assistance finding a Registered Manager and the interview process that went with it. Thanks to the team who have extensive experience finding and liaising with potential candidates, we have found a Registered Manager who is a perfect fit for Minster Home Care. Thanks to them, we are now recruiting and training a whole team of staff, as well as formulating a place for the future and how Minster Home Care will expand within the coming years.”

Derek Ward – Minster Home Care

April 2021

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“We approached CQC Compliance Ltd when they had just started out as a new company. I was immediately impressed by their professionalism and genuine interest to help new providers successfully register with the CQC. We have had the pleasure of working with the team at CQC Compliance who have provided continuity for each of our managers throughout the process. Having two mock inspections a year has given us an invaluable safety net, which means we are fully prepared and confident when the real CQC inspections come round. After our mock inspections, we are given a feedback report which has been a saving grace for our provider. It offers constructive criticism and guidance to ensure that any pitfalls are ironed out within our service. These action plans are clear and effective and exactly what we need for the real inspections. The on-going relationship that All Care has built with CQC Compliance will remain in place for several years and we are excited to see what our provider can achieve thanks to their valuable support.”

Matt Hibberd – All Care

March 2021

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“At first, the CQC process seemed like an insurmountable mountain ahead of us, but after CQC Compliance prepared and supported us in the registration process, as well as kitting us out with a full suite of bespoke policies and procedure – that onerous task became an enjoyable learning exercise. We’ve enjoyed working with them at every step of the journey and thanks to them, we’re now successfully registered with the CQC. The Stadium Clinic has an exciting future ahead and we look forward to building on our relationship with CQC Compliance.”

Dr. Damian Clark – The Stadium Clinic

February 2021

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“As a new provider, we needed help to navigate the CQC registration process and make sense of the amount of work that needed to be done. We contacted CQC Compliance Ltd and they could not have been more helpful. The team are made up of specialists and former CQC inspectors, so we were confident we were in the right hands. They regularly contacted us to ensure we were on the right tracks and responded promptly to any queries. We were guided through the registration process and we comprehensively went through the documents we had to send to the CQC for approval. Everyone on the team has a keen eye for detail and ensured that we were fully confident in what we had submitted to the CQC. We also had assistance in preparing for the Registered Manager interview. We were given tips and mock interview questions so that we knew what to expect. I am proud to say that we are now successfully registered with the CQC as a new provider and it is all down to the hard work and commitment of CQC Compliance Ltd.”

Elizabeth Gaudin – The Carerooms

January 2021

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“We wouldn’t be where we are today without the help of CQC Compliance. As soon as you pick up the phone to the CQC Compliance team, their enthusiasm and expertise in the field is clear to see. The team promptly responded to any queries we had and resolved any obstacles we encountered throughout the CQC registration process. They also produced immaculate bespoke policies and procedures for our service, getting to know us as a company and tailoring each policy to our service, which was a vital aspect of our registration process. Thanks to CQC Compliance, we can proudly say that we have successfully registered with the CQC and look forward to building a lasting relationship with them.”

Cora Jay Maddock – Manchester Hair Restoration Clinic

December 2020

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“CQC Compliance have been a saving grace on our journey to becoming registered with the Care Quality Commission. We found it difficult to navigate the CQC registration process at first, but the CQC Compliance team have supported us throughout with their expert advice, dedication, and unparalleled knowledge of the registration process. Their expertise and professionalism are clear from the moment you speak with them, and we knew right away they’d be the perfect fit for our organisation. The bespoke policies and procedures they produced for Headway Homes are impeccable and are tailored to the exact needs of our organisation. We are looking forward to continuing our relationship with CQC Compliance in the future.”

Henry Cobbina – Headway Support Homes

November 2020

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“We initially approached CQC Compliance to help us with our registration and we were very impressed with the team’s exceptional knowledge and dedication. They’re made up of clinical experts and it is extremely apparent that their industry knowledge is second-to-none. Along with help on our registration, we were also provided with a full suite of bespoke policies and help to prepare for our Registered Manager’s interview, both crucial for our successful registration. They dealt with any queries we had with the utmost professionalism and we always felt like we could ask whatever question we wanted. We want to say a big thank you to the team at CQC Compliance, as they gave us the confidence and expertise to successful register our company with the CQC.”

Dr. Raghu Ramaiah – Aiconic Clinics

October 2020

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“As soon as we approached CQC Compliance for advice and guidance in our registration with the Care Quality Commission, the team immediately made us feel supported in the process. Their knowledge, understanding and commitment have been an incredible asset in our journey. In addition, the bespoke policies and procedures they have produced for us have been exceptional and illustrate their incredible attention to detail. Within weeks of our initial conversation with CQC Compliance, we had submitted our application and I’m really pleased to say that we’ve now had our registration application accepted by the Care Quality Commission. We simply couldn’t have arrived at this point without CQC Compliance and we look forward to continuing to work with them in the future.”

Rachel McGowan – Countrywide Supplies

September 2020

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“We’ve been searching around for a firm that listens and produces bespoke solutions to negotiate the CQC minefield. CQC Compliance are the only service we’ve found that provides such a dedicated service. We’ve been really impressed by the team’s professionalism and understanding and we are excited to continue building on our relationship with the team. We look forward to working with CQC Compliance now and to see what the future holds for our provider.”

Hardwick Medical

August 2020

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“We initially spoke with CQC Compliance earlier this year to help us register a new company with CQC. They were very flexible to the various changes that, as a company, we needed to make. Although the scope of the project changed along the way, the CQC Compliance team were very happy to change with us. The remit of our company is a little unusual in terms of CQC, but they were able to use their expertise to help us regardless. They have provided us with high quality advice, in a timely and professional way. As our company grows, we intend to carry on working with CQC Compliance to guide us though the complex processes that the CQC often require.”

Dr. Jaymin Patel – Hexarad

August 2020

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“Our experience with CQC Compliance has been excellent. The team were very knowledgeable, understanding and proactive. We didn’t really know where to start with our registration process, so we contacted CQC Compliance to support us through it. As soon as we started working with the team, everything started to become much clearer. They clearly outlined which of our policies were transferable for CQC Registration, while also identifying the areas we needed to address. Our aim when we decided to work with CQC Compliance was to have our registration completed by May 2020 and I’m very pleased to say that we were able to fulfil this objective. This wouldn’t have been possible without the support and guidance of the team at CQC Compliance.”

Cathy – MAC PLC

May 2020

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