One of our clients, Carers2U, a domiciliary service, are now officially registered with the Care Quality Commission.
Since they approached us last year, we have been working closely with them to ensure they had a full suite of bespoke policies and procedures in order to successfully register.
Harjinder Lad, the Registered Manager at Carers2U said: “We approached CQC Compliance last year and the onboarding process was extremely efficient, with clear communication from all relevant members of the team throughout.
“Louise Morris has been fantastic and we could not have asked for a better person to work with.
“She is a consummate professional and when we had a query, she was quick to communicate with us and rectify any issues we had.”
Any questions Harjinder had about the process were quickly answered and rectified from a member of our team, who all took the time to get to know Carers2U.
We get to know our clients and their providers in order to create bespoke policies and procedures that are more likely to be approved by the CQC and ensures our client relationships are long-term.
CQC Compliance also helped Carers2U with their Registered Manager support and helped prepare Harjinder for her CQC interview.
Louise Morris, Head of Care Quality, said: “Working with Carers2U has been a very rewarding journey.
“I helped them with their registration support and made sure their policies were of a high standard to submit to the CQC.
“I do my job because I believe in people like Harjinder, who work hard in order to get their provider registered so they can serve the community.
“I look forward to building on our relationship in the future and ensuring Harjinder and the team remain compliant with the CQC, as well as watching Carers2U grow with the fantastic work they do in their sector.”